- Trust
- Compassion
- Stability
- Hope
Compassion--you know me, my specific situations, you care about me as a person
Stability--things won't change
Hope--things will change
The last two seem contradictory, but aren't. Stability is that things don't change rapidly, suddenly, for no apparent reason. Hope is the hope that things WILL change, that we won't always be stuck where we are, that progress happens.
The 4-R model of transformational leadership (from Mcloskey).
- Relationships
- Roles
- Responsibilities
- Results
They are numbered the right sequence.
When making a transition in career (say, a big promotion), there are some things you can do to increase your chances of success.
- Make the mental break from your old role.
- Accelerate your learning about the organization
- Diagnose the business situation accurately. Is your role part of a turnaround? Starting up new service line(s)? What?
- Secure some early wins
- Manage your boss' expectations of you. Develop your relationship with your new boss, and make sure he/she is never blindsided by what you're doing. Overcommunication means you can't make decisions on your own, and undercommunication leaves your boss out of the loop. Strike the right balance.
- Assess alignment between strategy and structure of the organization. Make structure serve strategy
- Build your team! Re-recruit any stars on the team. Early on, listen, listen, listen. Build your relationships. When you have an accurate and extensive knowledge of the players, then you can move people along who don't belong on the team. Don't come in with a grand plan right away, start moving people around and making large decisions; it'll cost you in the long run.
- Create coalitions with those outside your direct lines of control. Ask yourself, "What relationships do I need to be successful in this role?"
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